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Contact Us



Excellent customer service is an integral element of the Seiko brand. If the resources below aren’t sufficient to resolve any issues you may be having with your Seiko timepiece, please contact our customer service department at customerrelations@seikousa.com. You may drop off your timepiece at our service center, located at 1111 MacArthur Blvd., Mahwah, NJ 07430. We will be happy to accept your timepiece. Within twenty four hours we will send you a detailed estimate for any chargeable repairs or an acknowledgement of warranty service. Our walk up window hours are: 10:00 AM – 4:00 PM, M – F. Drop off window currently CLOSED due to COVID-19.


Phone 201-529-3316


Phone 201-529-5730
E-mail custserv@seikousa.com

Contact Us